Business communication frequently fails. Learn some techniques to make sure that what you are saying is heard.
While this is a quote from Cool Hand Luke (a very old movie!), it is very appropriate for people in today’s business world. Business communication fails to achieve its intended purpose at least 70% of the time! The reasons varyfor example, many people do not listen well. Of course, all communication is two way. A reason for failed communication that I’ve seen in a lot of my work in Corporate America is that the communicator fails to get their message across.